Medical Child Support Order Administration

Complying with Medical Child Support Orders issued by courts and state agencies can be a challenge—particularly since each state has its own requirements.

VCG has been administering Medical Child Support Orders (MCSO, also known as QMCSO) and National Medical Support Notices (NMSN) for more than a decade. We have a thorough understanding of federal guidelines, as well as the unique requirements in each state. We handle thousands of orders every year, issued by courts and agencies in all 50 states, Puerto Rico, the U.S. Virgin Islands, and Guam.

To keep you compliant every step of the way, we leverage our considerable specialized knowledge, proprietary technology, and an affiliation with Mazursky Constantine LLC, a law firm specializing in employee benefits, executive compensation, and ERISA litigation, with expertise in employment counseling and employment litigation.

Outsourcing administration of your MCSOs and NMSNs to VCG helps you to comply with federal and state laws and regulations, maintain the qualified status of your employee benefit plans, minimize your involvement in these time-consuming and personal matters, and free up your employees to focus on more strategic work.

Our seasoned team of specialists:

  • Processes orders from qualification through placement of coverage within the government-mandated timeframe
  • Handles correspondence, such as health questionnaires, issued by courts and state agencies
  • Provides customer service to employees, custodial parents, courts and state agencies, legal counsel, and your HR staff
  • Interfaces with enforcement agencies on your behalf
  • Distributes coverage materials and required notices (e.g., annual enrollment booklets, ID cards, and COBRA notices)
  • Sends written communications to employees, custodial parents, and courts and state agencies to keep all parties updated
  • Generates reports to keep you informed of order and call volumes, as well as processing timeframes

VCG also provides other administration services